Baia Holiday booking conditions
1 - The reservation
must be completed by post, fax, e-mail
or internet, through our address, or may directly on our website with our
online booking system. The service available only for units composed of a
minimum of a 2 to a maximum of 6 members. Minimum stay: 7 nights in the period
of 29/06/2013 and 31/08/2013 and 3 nights from the opening till 29/06/2013 and
from 31/08/2013 till the closing of the Camping (the opening and the closing
dates are different for each Camping). In the Village sector the arrival days
are Tuesday, Thursday and Saturday in the period from 29/06/2013 to 31/08/2013.
There are free arrival days from the Camping opening till 29/06/2013 and from
31/08/2013 till the Camping closing date. In the Camping sector the arrival
days are free in the whole season.
The booking is personal, and as such is valid
only for people whose personal data are indicated in the reservation contract.
2 - Upon receipt of the reservation, Baia
Holiday will send the customer a “prior service / package” in which will be
included: the Camping Village of choice, the exact amount of the stay, the
payment of the deposit (25% of the total cost + booking fee) and the balance.
3 - The content of the quote must be verified by
the customer and confirmed acceptance must be sent via internet, mail or fax.
4 - If the customer will want to then book a stay, s/he will
proceed to the payment of the deposit within 15 days of receipt of the quote,
and make payment of the balance available in the following ways:
- OPTION 1: payment no
later than 15 days before the arrival at the Camping Village, by bank transfer
or credit card.
- OPTION 2: payment
immediately upon arrival at the Camping Village (expect in Camping Village
article 12, paragraph 1, law 201 from 06/12/2011, they cannot produce cash
payment greater than the amount of €999,99.
the payment of the balance no later than 15 days prior to arrival at the
Camping Village (Option 1), the customer is entitled to a special price on the
booking fee of €40.00, free insurance coverage (excluding Special Offers),
possibility to book ferry transfers, a kind gift, special prices / discounts on
services, departures from the Camping Village no later than 18.00pm (but still
leaving free the accommodation facility / pitch at the scheduled times).
the payment of the balance on arrival at the Camping Village (Option 2), the
customer must pay the ordinary reservation fee of €50.00, exclude the
reservation has made in 15 days before the arrival date, the full payment must
be done on the same day as the booking has been confirmed.
the deposit / balance the contract of booking services 7 packages will as such
be considered binding. This, if the customer waives part of the stay, or wants
to make changes outside of the provisions of section 12, s/he is obligated to
pay the entire amount owed. Any special promotions will be subject to specific
terms and conditions.
Tax (if applicable), and any extra services not booked, will be paid directly
on-site at the Camping Village.
Failure to observe the terms of payment referred to above shall constitute a
termination clause that would result, by the intermediary agency and / or the
organizer in the legal termination of the contract, without prejudice to
compensation for further damages suffered by the organization. Any failure to
comply with the terms of payment provided under Option 1, will result in the
loss of economic conditions and all related benefits.
5 - Upon arrival at the Camping-Village, the
customer must present him / herself at the reception with the confirmation
voucher and full payment confirmation for the reservation. The accommodation
unit of the village (mobile homes, caravans) booked, will be available to
customers from 17.00pm on arrival day and must be vacated by 9.00am on
departure day. For customers who decide to pay the balance on arrival at the
Camping Village, the availability of mobile home, caravans / camping places is
subject to immediate payment upon arrival. For any late departure (after 9.00am
for mobile homes / caravans and after 12.00am for pitches) Camping Village will
charge the customer the daily rate (rate of mobile home / caravan / camping fee
+ people) in accordance with the price list to the public. If the customer does
not arrive at the camping village before 10.00am on the next day, without
giving any notice, the management reserves the right to cancel the reservation
and give the availability to the third parties.
6 - The final cleaning of the accommodation
units (mobile homes, caravans) are mandatory. This may be done by the Customer
or by the staff of Camping Village at the cost of € 50.00.
7 - Any request for cancellation of confirmed
bookings (the state of balance or deposit already paid), should be submitted in
writing. The customer who was forced to cancel the holiday due to causes not
covered by insurance, cannot be refunded the amount paid. For any cancellations
due to causes not covered by insurance, however, canceling within 7 days before
the holiday start date, you can use that amount paid (net of fixed fee), for a
new reservation at one of the Baia Holiday Camping Village (the use of the
voucher is not divisible and the amount of the new reservation must be equal to
or greater than the value of the voucher granted). No refund in case of partial
use of the product and / or cancellation after the deadline indicate above.
8 - With the signing of the reservation, the
customer will accept the Baia Holiday conditions and the price list in force
S/he is committed to scrupulous compliance with the Baia Holiday regulations.
Baia Holiday will be entitled to terminate the booking if the subscriber, his
family or his guests, do not follow the rules.
9 - Pets are allowed in all Camping Villages.
However customers who book animals in possession of a mobile home, are required
to apply for availability.
10 - Any special initiatives (Special offers,
lodging, etc…) that will be made after the date of publication of the catalogue
derived from renegotiation with suppliers of services and cannot be considered
accumulable and are subject to availability.
11 - All Ferry transfers and connected services
are made with a class / reservation price defined by the shipping company.
Consequently, this could be subject to increases if, at the time of booking,
availability in the quoted fee is used up.
12 - Baia Holiday will not accept changes in
terms of personal data, number of participants, or ancillary services than
those specified in the contract at the time of booking confirmation, unless
they are communicate to the booking enter within 10 days prior to arrival. All
village and camping facilities are therefore available only to the people
listed on the travel documents. It is then at the discretion of the campsites
to allow these clients into the Camping Village If the rule is not followed.
13 - The requests received from customers on
location preferences within the village or camping facility will be treated as
such, and will have no contractual or absolute guarantee, since the assignment
of positions will be on-site and at the sole discretion of the Camping Village.
14 - It is possible to reserve a specific mobile
house, caravan or pitch for the next season, with the following conditions:The
payment of deposit (€40.00) at the time of departure from the Camping Village,
and the payment of 25% of the total cost before 20th January. It is possible to
benefiting from the “Early booking” promotion, conditions and prices are
described on the page 3 in the catalogue. The payment of deposit (€240.00) at
the time of departure from the Camping Village, and the payment of the total
cost at latest 15 days before the arrival date. It’s possible to benefiting
from the “Early booking” promotion, 15% discount of the whole costs with the
payment before 20th February, conditions are described in 4.
15 - Minimum stay:
Village Sector: 7
nights for the period from 29/06/2013 to 31/08/2013 and 3 nights from the
Camping opening till 29/06/2013 and from 31/08/2013 to Camping closing date.
(The opening and the closing dates are individuals for each Camping.)
Camping Sector: there are no minimum stay.
16 - Arrival days:
Village Sector: the arrival days are Tuesday, Thursday and
Saturday in the period from 29/06/2013 to 31/08/2013. There are free arrival
days from the Camping opening till 29/06/2013 and from 31/08/2013 till the
Camping closing date.
Camping Sectorsector: the arrival days are
free in the whole season.
17 - Final Cleaning:
Village Sector: The final cleaning of the accommodation units
(mobile homes, caravans) are mandatory. This may be done by the Customer or by
the staff of Camping Village at the cost of € 50.00.
18 - Animals:
Pets are allowed are allowed on the pitches and also some of the
mobile homes in the Village Sector (see additional notes for each camping).
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